HP Recalls Dangerous Laptop Batteries

PaulRubens - January 5, 2018 - 08:13 AM

HP Recalls Dangerous Laptop Batteries

Over 50,000 HP computers may have been supplied with faulty batteries that can cause injury through overheating.

(CCM) — HP is scrambling to recall tens of thousands of dangerous batteries which were shipped in the company's laptops over the last two years. The faulty batteries can overheat, melt, or char the devices, and have caused thousands of dollars in damaged property as well as one reported case of a first-degree burn to a hand.



The company said in a statement: "We recently learned that batteries provided by one of our suppliers for certain notebook computers and mobile workstations present a potential safety concern. We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries."

Owners of affected models can continue using their device safely by placing the battery in Safety Mode and connecting to an external power source, the company said.

The faulty batteries were shipped with or sold as accessories for models including HP ProBooks, HP Envy m6, HP11 Notebook PC, and HP ZBook Mobile Workstations. A full list of affected models is available on HP's website, along with a Battery Validation Utility which can check whether a particular battery in one of the affected models is faulty.

HP said that the recall affects 0.1% of the HP systems sold globally over the past two years.

Image: © Ken Wolter - Shutterstock.com
Add comment

Comments